Can I still shop online?
Yes! VillageSockShop.com is available and ready to help you find what you need during this time. As always, we offer free shipping for online orders over $39.
Can I pick up my online order?
Yes! We would love to help you with curbside pickup. When you process your order, use PO Box 1844, Mendocino, CA 95460 as your shipping address. We will contact you for a date/time to pickup your order.
Will my shipment be delayed?
We are not experiencing any delay in shipping. In fact, we are typically able to ship orders the same day they are received. We'll send an email to you as items in your order ship, or if there are updates on the status of your order.
Where's my order? Why isn't there a tracking number yet?
Tracking numbers for your order shipments become available once our carrier partners pick up the packages for delivery. We'll send an email to you as items in your order ship, and this will contain a link to the most up-to-date tracking information for your order. You can also check your order status to get the latest shipping and tracking info.
Can I delay my shipment?
Once your order is placed, we start working on it right away. At this time, we are unable to delay or hold shipments.
How do I cancel my order?
Unfortunately, we're unable to change or cancel an order after you've placed it. If you decide not to keep your items, you can always return them by mail or in store at a later date. Currently, we're only accepting returns by mail.